Residence Phone System

Every residence room is equipped with a telephone set, voicemail and an active phone line. DO NOT bring your own phone set: it will not function on the College phone system. The cost of the phone set and local service are included in residence fees. For long distance options, see below.

Extension number

Your 4-digit extension number is your room number preceded by a "4" (St. Hilda's) or "6" (Trinity). If you are in a double with two phone sets, the second extension number is your room number preceded by a "3" or "5" respectively. The extension number appears on the screen of your phone set.

Calls from outside

To reach a resident, outside callers should call 416-978-2522 (main number) and will prompted to enter the 4digit extension or press "0" for assistance. "0" directs the call to whichever Porter is free to take a call.

Placing an internal call

All residents and Trinity administrative staff can be reached through a 4-digit extension.

Placing an external local call

Enter "9" plus the 10-digit number. Note: Trinity is NOT on the University of Toronto Centrex system, even though Trinity numbers have the same 978- and 946- prefixes.Calls to/from U of T require 10-digit dialing.

Long distance

Local and long distance services are provided by Primus Telecommunications. See Primus On-Campus Communications Guide and online long distance registration at www.primus.ca/trinitycollege or see the Primus representative who will be at the College in the first few days of term to answer questions. Primus offers competitive long distance plans and will bill residents directly. Once you have your Personal Authorization Code, you can call long distance from your residence room simply by entering "8" and following the voice prompts. Operator-assisted calls (e.g. 411, 1-900) are blocked.

Phone sets

Information on phone set features can be found in the manual. The sets are designed to work only on the Trinity phone system and will not work elsewhere. Likewise, other sets will not work on the Trinity system. Trinity's phone sets (Meridian 3902s) are worth $250 each. The occupant of the room will be charged with replacement cost if the set is damaged or removed.

Voicemail ("Call Pilot")

All residence extensions have voicemail. The default greeting is "The person at extension xxxx is not available. Please leave a message after the tone". Information on customizing your greeting and retrieving messages can be found in the manual.

Questions/complaints

Please e-mail phones@trinity.utoronto.ca or call the Bursar's Office (ext. 2613) and we will respond as soon as we can. Do not call Bell Canada - it is not our phone service provider. Questions about long distance services and charges should be referred to Primus.