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Messages for Students

Trinity College Student Services

May 29, 2020: COVID-19 – Undergraduate Student FAQs: Fall/Winter Session 2020-21 Q&As updated May 29

May 19, 2020: A message from U of T President Meric Gertler: Looking ahead to September 2020

May 19, 2020: Looking ahead to the fall 2020: Q&A with Dean Woodin

May 1, 2020: Provost Mayo Moran’s Message to the Community

Important Dates and Academic Services: April 30, 2020

Dear Trinity Students,

We hope this message finds you well. The past two months certainly have been challenging, and we wanted to take this opportunity to congratulate you on making it to the end of the academic year!  We also wanted to remind you of upcoming dates and the online academic services available to assist Arts & Science students over the summer, either with summer courses or in preparation for the 2020-2021 academic year.


Term Work Submission Deadline: MondayMay 4 is the last day to file a petition requesting an extension on term work, including all final assessments, in second-term (“S” section) and full-year (“Y” section) courses.  If you have work outstanding in an “S” or “Y” course that will not be submitted to your professor by May 4th, you must file a petition. Please email registrar@trinity.utoronto.ca to connect with an academic advisor.

Last day to Cancel or CR/NCR “S” and “Y” Courses: TuesdayMay 12 is the last day to cancel an “S” or “Y” course or add/remove the CR/NCR option.  You can read more about temporary rules for 2020 Spring course cancellations and the CR/NCR option here.

In-Course and Graduation Award Applications: Most applications for College in-course awards and graduation awards are due by Friday, May 15. If you are interested in applying, please look over award details and application requirements as soon as possible.

Summer Bursaries: Information on Summer Bursaries will be available here as of May 11.


The Registrar’s Office: The staff in the Registrar’s Office continue to be available to support students by phone, email and online. We provide academic, financial aid and career advising.  Please contact us by email at registrar@trinity.utoronto.ca to ask any questions or to make an appointment to connect with someone virtually.

Writing Centre:  Information on on-line writing support appointment availability and sign-up will be available here in the next few weeks.

The John W. Graham Library: If you need to access a book or resource in the Graham Library’s print collection, please e-mail ask.grahamlibrary@utoronto.ca.  If you need research help, contact Katie Holmes, Instructional and Reader Services Librarian at kathryn.holmes@utoronto.ca to ask a question or book a phone, online chat or video call appointment.  Also, while U of T Libraries are closed during the pandemic, millions of U of T library books are now accessible online via HathiTrust Digital Library.

Learning Strategist: Meghan Litteljohn, our Learning Strategist, can help you to manage the transition to on-line learning and to develop successful study strategies and routines at home. She supports students’ time management, assignment planning, test and exam prep, and can help with barriers to learning like procrastination, perfectionism and academic stress.  To schedule a phone or on-line appointment, please e-mail meghan.litteljohn@utoronto.ca.

Accessibility Services: Accessibility Services will continue to offer support through their central office via phone 416-978-8060, and email accessibility.services@utoronto.ca. You can also review important Accessibility Services updates and FAQs here.

Associate Director Community Wellness: Ramata Tarawally, R.N., provides support to the Trinity community regarding matters of overall health and well-being, including being available to students for one-on-one sub-clinical counselling and offering ongoing education and wellness programs. Ramata can be reached at rtarawally@trinity.utoronto.ca.

U of T Student Life Programs and Services: Click here for more information on accessing U of T Student Life programs and services.

U of T Health & Wellness: For Health & Wellness support, please connect with U of T Health & Wellness directly. You can also connect with MySSP and Good2Talk 24 hours a day for mental health support.

Keep in Touch!: You can follow Trinity College Student Services on Twitter (@fortrinstudents) for updates and reminders of important dates and deadlines throughout the year.

If you have any questions about anything in this e-mail, please contact the Registrar’s Office at registrar@trinity.utoronto.ca.

Wishing you all the best,

Dimitri, Jerome, Jon, Kristin, Leah and Nelson
Registrar’s Office, Trinity College

Message from U of T President - Spring Convocation 2020 Details: April 3, 2020

U of T President Meric Gertler: April 3, 2020

To our graduating students, and to all members of the U of T community:

When the University took the necessary, but deeply disappointing decision to cancel in-person Spring 2020 Convocation ceremonies, I committed to providing details about alternative means of celebrating your graduation. We have been exploring different ways to recognize this important milestone, and I am pleased to share more details with you today.

Over the past few weeks, the Office of Convocation, in collaboration with the Offices of the President and the Chancellor, has led an extensive review of possible alternative celebrations that would respect the guidance from public health authorities, while acknowledging the achievements of our graduating class in an appropriate and fitting manner.

Accordingly, we are planning a celebration that pairs a virtual Convocation with in-person, graduation ceremonies hosted by our academic divisions.

The Chancellor, who is the Chair of Convocation, will convene a virtual Convocation to be broadcast on or before June 2, 2020, incorporating the core elements of a Convocation ceremony. Following the legal requirements under the University of Toronto Act, the Chancellor will confer degrees on all graduates. In these exceptional circumstances, all degrees will be conferred in absentia. Diploma parchments will then be couriered to graduates over the course of the next few weeks following the virtual ceremony.

When the public health situation stabilizes and it is possible to gather safely, individual academic divisions will then be able to host in-person graduation ceremonies, complete with many of the core elements of a traditional Convocation, including academic regalia, congratulatory remarks from academic leaders, a graduation speaker, and presentation of the graduates.

Of course, the uncertainties surrounding the present crisis make it impossible to provide firm dates for these in-person graduation ceremonies at this time. It is likely they will take place sometime after September 1, 2020 – as safety, availability, and space permit. Principals and Deans will be in touch at a later date with more details as soon as they are confirmed.

The past few weeks have been extremely difficult for our community, and perhaps especially so for our students. I want to take this opportunity to thank you – for your dedication, your commitment, your perseverance, your support of one another, and the many contributions you continue to make to the entire University of Toronto community.

As we approach the end of the term, we are all looking forward to recognizing your accomplishments. While a virtual Convocation may be more subdued than normal, I hope the exuberant graduation ceremonies that take place once the present crisis abates will be an opportunity for you, your families and friends, and your instructors to celebrate your achievements fully.


Meric S. Gertler
University of Toronto

*For more information about Convocation, please consult the Office of Convocation website and their Frequently Asked Questions.

Message from Trinity's Provost & Registrar to Graduating Students: Update on Spring Convocation: March 31, 2020

Dear Trinity Graduands:

After your time at Trinity, we’re sure you know that the College never likes to miss a moment to celebrate as a community! And we certainly are not going to miss the chance to bring our wonderful graduates together to celebrate your amazing accomplishments.

By now, you have heard that the University of Toronto has had to make the difficult decision that it could not hold in-person June Convocation ceremonies as planned due to the COVID-19 pandemic. We will also be postponing our Faculty of Divinity’s May Convocation ceremony, as are all of our counterparts at the Toronto School of Theology. We know that this news is very disappointing. Receiving your degree with so many of your family and friends watching is a right of passage that we know you all look forward to. So many of us including staff, faculty and your instructors, also look forward to sharing this milestone with our graduates. We hope you understand why these decisions had to be made, but we also want you to know that we at Trinity too share your disappointment.

We also want you to know that the College is working closely with the Faculty of Arts & Science, TST and the University to ensure a very special experience for our graduates. At this point, we are unsure when we will be able to gather in person or exactly how the event will look. But we did want you to know that we are working on it and will share more information once we have had a chance to explore some options.

You – our incredible students – are at the very heart of Trinity and we are so proud of the ways you uphold the College’s tradition of academic excellence, community service and leadership. We’re sure your university experience has been full of hard work, likely some sacrifices and tears, and hopefully a lot of joy, enduring friendships and wonderful memories.

When we are able, we look forward to seeing you back at Trinity in person, so we can properly celebrate together, honour all your accomplishments and give you the send-off that you deserve. Until then, we wish you the very best as you finish up this last term.

Please stay in touch and reach out to us if you have any questions or concerns.

Wishing you all the best,

Mayo Moran, Provost and Vice-Chancellor
Nelson De Melo, Registrar and Director, Student Services

Message from Trinity's Provost to Students: March 27, 2020

Dear Trinity Students,

We are living in unprecedented times—the events of the past few weeks would have been unimaginable only a short time ago. I know that you will be in the process of adjusting to the ‘new normal’, as we all are. As you do so, I wanted to send a more personal message from your college.

First of all, I want to thank you for your graciousness in recent days. We all know that you have had to adjust to online learning, eliminate most physical interaction and for those in residence, move back home. In the midst of all of this, as I spoke to students I was so struck by how thoughtful, generous and caring you all were. As our faculty and staff worked hard to move learning and student support to an online environment, I know how much they too appreciated your maturity as we all deal with such an unexpected situation.

We continue to do everything we can to ensure that you can connect with us as needed. That includes everything from academic advice to the personal support that we know is all the more necessary during these stressful times when we are necessarily much more socially and physically isolated. You can find any of the student supports that you need below.

We also welcome your thoughts and suggestions about anything further that we might do to support you or to decrease the social isolation that we are all feeling right now. As always, we know that many of our best ideas come from you, our students!

I do hope that you are also finding ways to connect with each other, with friends and family, and with us during these times where necessarily so much of our physical and social interactions are decreased as we try to flatten the curve of Covid-19.  But I am always so impressed by how inventive Trinity students are and am sure that you are finding creative ways to do some things that are sustaining, either for yourself or for others.

For my part, on top of working with the College’s leadership team to try to make sure that we can support all of you and the residence students who cannot return home, I am also rediscovering my love of cooking and sharing the results with friends through FaceTime and other digital means. I’m also going for daily runs and walks and thinking about trying some online yoga sessions. But best of all, I get to spend a lot more time with my 16-year-old dachshund, Alfie, who is featured in this little video that he and I did for you. Pets certainly bring a much-needed smile to many these days.

People are also doing wonderful things to support others at this time too—musicians are sharing live concerts online, people are offering free yoga classes, celebrities are spreading the word to flatten the curve (check the hashtag #spreadthewordnotthevirus), regular folks are sharing their funny moments and outtakes as they navigate the new digital world (#zoomfail), and the list goes on and on. If you have something to share that you think would brighten these days or benefit the community, please send your photos, videos and messages via one of these ways:

We will compile these moments and share them with our community.  We look forward to hearing from you!

Connecting with each other, even virtually, is so important and will help everyone come through this stronger and more resilient.

Most of all, dear students, I want you to know how much all of us miss our daily contact with you. Enriching your lives and making sure that you have an outstanding educational experience is the reason that we are all here. The college is just not the same without the energy and excitement that you bring to daily life at ‘Hogwarts’!

We are looking forward to when we can connect in person again and are planning for how we can make the Trinity experience even better. In the meantime, we hope to hear from you and as the term and academic year comes to an end, we wish you all the very best as we weather these uncertain times together.


Mayo Moran
Provost and Vice-Chancellor

Important COVID-19 Updates and Resources:

Message from Dean of the Faculty of Arts & Science - Update on Spring Convocation: March 26, 2020

Click here to view Dean Melanie Woodin’s message to A&S undergraduate students regarding Spring Convocation.

“University of Toronto, A&S and your colleges are committed to marking your achievement with an in-person ceremony and celebration. The event (or events) may not look like the traditional U of T Convocation, but I assure you that when it happens, it will be a special occasion.”

Message from U of T President Regarding Convocation: March 25, 2020

The University of Toronto has made the difficult decision to cancel all Convocation ceremonies for the Spring 2020 season, previously scheduled to take place from June 2-19. Students who complete their degree requirements will still graduate and receive their degrees and parchments. Read President’s Gertler’s full message here and you can click here to view FAQs on COVID-19 and Spring Convocation 2020.

For Trinity College graduands, we know that this news will come as a huge disappointment. We are considering alternative ways to celebrate with you and we will connect with you in the near future. We are so proud of you and all your accomplishments, both inside and outside of the classroom. We wish you the best as you enter your final days of the winter term, academic year and undergrad years. If you have any questions or need support, please contact us – you can find a list of student services and how to best connect with each one at this time on this page. Stay safe and well.

Message from the Toronto School of Theology - Changes to Spring Convocations: March 25, 2020

Message from the Toronto School of Theology: Today, March 25, 2020, the University of Toronto announced that its June convocation ceremonies will be postponed. Read the message from President Merc Gertler here. Likewise, all May convocation ceremonies at the Toronto School of Theology (TST) will be postponed.

At TST, we share the disappointment expressed in President Gertler’s letter, and want to assure our students that those who complete their degree requirements on time will still graduate and receive their degrees and parchments, when they become available.

Each TST member college is making plans for the rescheduling of its convocation. Given the changing situation, all of those details are not yet in place. Each member college will be in contact with its own students to confirm alternate plans.

This decision was not taken lightly. We look forward to celebrating our students’ achievements when the convocation ceremonies are able to take place.

Message from Trinity's Registrar's Office to Students - New Credit/No Credit Rules: March 24, 2020

Hello Trinity College students!

This is your friendly neighbourhood Office of the Registrar. As some of you have told us that you are confused over the new CR/NCR rules, or don’t even know about them, here’s what you need to know:

  • Yes, you have unlimited CR/NCR to use this term (Y and S courses).
  • Yes, they will still count towards your program/degree requirements.
  • Yes, you have until April 25th…and even after that, you can find out your final grade and then decide if you want to CR/NCR.
  • No, it doesn’t count towards your usual 2.0 limit.
  • No, you can’t do it yourself on ACORN yet, but they’re working on it, thanks for your patience.
  • No, CR/NCR courses do NOT have any impact on your GPA.

You can see all of this and more on the Faculty of Arts & Science COVID-19 FAQs regarding your academics here. And as always, if you have any questions, contact your academic advisor in the Office of the Registrar or contact us centrally at registrar@trinity.utoronto.ca.  We’re all still available for online appointments and questions over email.

Stay safe and healthy, everyone!

Office of the Registrar
Student Services Centre
416.978.3612 | registrar@trinity.utoronto.ca

Trinity College - List of student services and the best way to connect with each one for the Winter term at this time: March 19, 2020

The health, safety and well-being of our community members is a top priority. As directed by the provincial State of Emergency declared on March 17, all University of Toronto and Trinity College buildings are now closed to anyone other than staff and students currently in residence. The closure was enacted to further our efforts to slow the rate of transmission of COVID-19 in our community. Although our doors are closed and walks-in are not permitted, our staff, faculty and instructors are working hard to provide essential services and supports (many by phone/online), especially to our students so that they can successfully complete their courses online and finish their academic year (view the list of student services below). Information about emergency assistance grants for students is also listed below.

Student Services Centre: The Office of the Dean of Students and the Office of the Registrar will continue to support students by phone, email and online. Please contact us by email to ask any questions or to make an appointment to connect with someone virtually.

Office of the Dean of Divinity: Faculty of Divinity students can continue to connect with Sydney Yeung for course, program and financial aid advice at sydney.yeung@trinity.utoronto.ca.

April 22, 2020 Update: Below are resources and services for the Winter 2020 term. Information for summer services is now posted – see April 30 message to students.

Writing Centre: Writing Centre appointments will be available online and by phone.

Math Aid Centre: Math Aid Centre appointments will be available exclusively online.

John W. Graham Library & Research Support: Librarians will continue to offer research support on-line or by phone. If you are in need of research help, contact Katie Holmes, our Instructional & Reader Services Librarian, at kathryn.holmes@utoronto.ca. Katie will be providing research help over email, by phone, and through Microsoft Teams online chat or video call. Click here for more information about library services.

Learning Strategist: Appointments with Meghan Litteljohn, our Learning Strategist will be offered exclusively by phone. E-mail Meghan to set up an appointment: meghan.litteljohn@utoronto.ca.  You can also go to the CLNx and book directly with any Learning Strategist through Academic Success.

Academic Success: This Student Life department is offering “Learning From Home” Themed Discussions by hosting daily group chats around learning strategies to support learning from home, covering topics such as Time Management, Focus and Procrastination, Writer’s Block, Preparing for Take-Home Exams and more. Sign up for these sessions via CLNx and participate through Teams.

Peer Advisors: Check out some resources put together by your Trinity College Peer Advisors helping you to decided on programs, future courses, and taking care of yourself

Accessibility Support: Accessibility Services will continue to offer support through their central office via phone and email: accessibility.services@utoronto.ca and call 416-978-8060.

Health & Wellness: For Health & Wellness support, please connect with U of T Health & Wellness directly.

Chaplain: The Rev’d Andrea Budgey is the Humphrys Chaplain at Trinity. She welcomes you to get in touch whether for spiritual guidance or simply a compassionate listening ear – email chaplain@trinity.utoronto.ca.

U of T Student Life Programs and Services: For information on accessing U of T Student Life programs and services, go to: https://studentlife.utoronto.ca/bts/COVID-19

Message from Trinity's Registrar and Dean of Students about Student Services: March 19, 2020

Dear Trinity Students:

We hope this email finds you well during this unprecedented global health crisis. We wanted to provide you an update as to what the College is doing to support our community.

The health, safety and well-being of our community members is a top priority. As directed by the provincial State of Emergency declared on March 17, all University of Toronto and Trinity College buildings are now closed to anyone other than staff and students currently in residence. The closure was enacted to further our efforts to slow the rate of transmission of COVID-19 in our community.

Although our doors are closed and walks-in are not permitted, our staff, faculty and instructors are working hard to provide essential services and supports (many by phone/online) to students. Please visit this page often for up-to-date information on how to connect with our student services at this time.

We are committed to supporting you through what we know is a difficult time, and we are also exploring other ways to ease the challenges this situation poses.

For more information about the university’s response to COVID-19, please visit these sites (content will be updated frequently):

If you have any questions or concerns, please contact us. As this is an evolving situation, we will provide another update when new information becomes available.

We wish you and your loved ones all the best,

Nelson De Melo, Registrar & Director of Student Services
Kristen Moore, Dean of Students

Message from Trinity's Dean of Students - Update on Residence Fee Refunds: March 19, 2020

Dear Trinity College Residents,

We hope that you are holding up under what we know are difficult circumstances. It is very sad for all of us to see the school year shifting in this way, and we know that it is especially hard for students when everything is in such flux. We want you to know that we are committed to continuing to support you as much as possible, even if in different ways. If you need to reach out for any reason, please use the various contacts at the bottom of this message.

We also know that it is helpful to have a bit more clarity wherever possible and therefore are writing to provide some more detail regarding refunds on the unused portion of your residence and meal plan fees for this year. Students will be eligible for a partial refund on their residence fees for 2019-2020 if they check-out and return their keys no later than March 21, 2020. For those who are approved for a short-term extended stay but are leaving imminently, the check-out deadline will be the move-out date that has been approved for them by the Office of the Dean of Students.

In this unprecedented situation it is impossible to conduct individualized evaluations. Therefore, we are working on the basis of broad principles that aim to be as fair and equitable as possible. Guided by these principles, the determination of the unused portion of fees will be calculated using the average expected length of time students normally remain in residence beyond the end of classes. The average expected time will be based on the average final exam date for students across the University.

Unused guest meals remaining on students’ TCards will be carried over to the 2020-2021 academic year, on a one-time-only basis. Exceptions will only be made for graduating students, and we will process refunds on unused guest meals for these students after Convocation in June.

As students continue to move out of residence in the coming days, we will endeavour to process residence fee refunds on as timely a basis as possible. However, because of the magnitude of this task and the circumstances, this process will take some time to complete and your patience is appreciated. You should expect to see your refund appear on your ACORN account sometime in the next several weeks.

Finally, a few move-out reminders as you prepare to leave residence:

  • Please do not leave garbage in the hallways or common areas. Garbage bags are available for pick-up from the St. Hilda’s lobby, outside Strachan Hall, and from the Trinity Welcome Desk. Please bag your garbage and either leave it in your room for collection or take it to a disposal bin (behind St. Hilda’s or in the Trinity west laneway).
  • Please remember to remove all personal belongings from your room. After your keys have been returned, anything left in your room will be disposed of.
  • Return your keys to the Trinity College Welcome Desk before leaving.
  • All requests to stay in residence past Saturday, March 21, 2020, must be sent by email to deanofstudents@trinity.utoronto.ca by no later than 4:00 pm on Thursday, March 19, 2020.

If you have questions or concerns, please continue to contact our office by email at deanofstudents@trinity.utoronto.ca. The volume of emails is high at the moment but we will respond as promptly as we possibly can.

Please remember that supports and student services continue to be available to you although many are being offered in different forms. Our website provides information on how best to connect with Trinity’s student services at this time. Emergency Assistance Grants are available for both domestic and international undergraduate students who have been impacted by COVID-19 and need immediate short-term financial relief due to unexpected expenses. The Health and Wellness Centre website provides information on resources available through the University and in the broader community that offer support when you are stressed, and the Good2Talk helpline and MySSP provide mental health counselling for students 24/7. It is particularly important to seek support and care for yourselves and others during difficult times.

In closing we want you to know that we are all so sorry that your residence experience has been disrupted in this way. We will all be thinking of you and wishing you well.

Take care,
Kristen Moore
Dean of Students

Message from Trinity's Dean of Students - Urgent Message for Residence Students: March 17, 2020

Dear Trinity College Residence Students,

Your health and safety are paramount during this global pandemic.

In light of the recent urgent announcement from the Prime Minister of Canada, which says that Canadians should be at home, we strongly advise students to make travel arrangements to return home to their permanent addresses if they can. Additionally, today, the Premier of Ontario has declared a State of Emergency.

Therefore, all students are required to move out of residence before 11:59 pm on Saturday, March 21, 2020, excluding those with exceptional circumstances.  Exceptional circumstances include students who are not able to return home due to travel restrictions, out-of-province students who need extra time to move out, or students unable to return home due to exceptional circumstances (for example, family members who are self-isolating).

We want to reiterate that you are welcome to stay if this is the only option for you. For those who need to stay, you must contact us by emailing deanofstudents@trinity.utoronto.ca and provide your reason for staying by Thursday, March 19 at 4:00 pm.

Please see information regarding refunds below. Also note that Emergency assistance grants are available for undergraduate domestic and international students impacted by COVID-19 and who need immediate short-term financial relief because of unexpected expenses.  Information regarding SGS emergency grants is available from the School of Graduate Studies.

To help keep our residences safe for our students and staff, the presence of guests in residence must be approved. This does not apply to those guests helping to move you out of residence.  However, any guests who have experienced any cold/flu symptoms are not permitted to enter the residence buildings. Additionally, no gatherings of students in the residence buildings will be permitted. Large common residence spaces and work-out areas will be closed.

If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please start by visiting the Ministry of Health website and taking the self-assessment.  Please also continue to contact the Trinity College Welcome Desk by phoning 416-978-2522.

Please note that there will be changes to residence operations. It is possible that for your safety and the safety of our entire community, we may move remaining students to different rooms, to maximize social distancing.  Additionally, we will be transitioning to take-out services only with our residential dining halls.  As part of the State of Emergency, all bars and restaurants are legally required to close except to the extent facilities can provide takeout food. Seating areas within or adjacent to food service locations will be closed.

Grants and Refunds

All students who choose to move out may be eligible for a refund provided they have vacated their residence room by 11:59 pm on Saturday, March 21, 2020.  Students must complete the standard check out procedures:

  • Take all belongings with you.  If it is not possible to take all your belongings at this time, please contact the Office of the Dean of Students at deanofstudents@trinity.utoronto.ca to discuss next steps.
  • Close all windows.
  • Visit the Welcome Desk to check out and return all keys (room, security, and mailbox keys).

If you have left residence, but have not returned your keys, you are required to return them and complete the check-out procedures before 11:59 pm on Saturday, March 21, 2020.  For students who wish to return their keys by mail, please contact us directly.

Further details regarding your residence and meal-plan refund will be sent to you by email tomorrow.

We also want to let you know that UofT MySSP continues to be available to you, on and off campus, and has added additional online service for students during this stressful time.

Please take good care at this very difficult time,

Kristen Moore
Dean of Students

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