Student Services and Resources at Trinity

Posted: September 10, 2020

Fall 2020 | Message to Trinity College Students:

As the new academic session begins, below is a list of resources and supports available to you, along with important updates and changes at the college due to the pandemic.

The services listed below work closely with one another to support you. This means you can feel confident approaching any one of them, knowing they can help you or can connect you with the appropriate resources. 

Please read the entire message carefully. The list of headings are below – you can click on the links to go directly to the section heading on this webpage.

NEW: Registrar’s Office Online Drop-In Hours – Starts Tuesday, October 20, 2020
The Registrar’s Office is continuing to look for ways to make it as easy as possible for you to connect with us, even though we can’t invite you to drop by the Student Services Centre in person right now.  As a result, we will begin holding online drop-in hours via Quercus, starts Tuesday, October 20. Here is the schedule for drop-in hours going forward:
  • Tuesdays: 10:00 am to 12:00 pm (noon) ET
  • Wednesdays: 2:00 pm to 4:00 pm ET
  • Thursdays: 10:00 am to 12:00 pm (noon) ET

Please note that all of these are Toronto times, so you should be sure to translate to your local time zone!

In order to access drop-in hours, follow these steps:

  1. Log into Quercus using your UTORid.
  2. Go to “Trinity Life” in your list of courses (you should have received an invitation to the Trinity Life course by email – if you missed it, please let us know).
  3. Select BB Collaborate from the left-hand menu.
  4. Select “Registrar’s Office Drop-In Hours” from the list of sessions.

During these hours, a staff member from the Registrar’s Office will be logged in and available to answer your questions – drop in anytime during the two-hour window to chat!  If you have a more in-depth or personal question that can’t be answered on the spot, we will be very happy to use the opportunity to book you an appointment to speak to an academic advisor on-on-one as soon as possible.

As always, we are also available to answer questions and book appointments by email – just send us a message at, and we will reply as quickly as possible.

Additional resources are also available on our Quercus site – choose “Trinity Life” in your list of courses.  If you did not receive the email invitation to the Trinity Life Quercus module, please let us know and we will re-send it to you as soon as possible.

Please also visit our fall 2020 webpage for important updates on the health and safety measures in place at the College.


As you may know, our dining plan has changed from last year. We have implemented a declining cash system, to replace the “all you care to eat” program. This allows students to select and pay for the food items they wish to purchase, and to purchase food items from both Strachan Hall and the Buttery. At both dining outlets, students will be able to take food out of the dining hall and eat where they choose.

Students who had non-resident meals remaining on their TCards at the end of last year have had those meals converted to Flex Dollars. At this point in time, commuter students are only able to redeem their Flex Dollars in the Buttery; however, as the situation with COVID-19 evolves, we hope to be able to invite our commuter students back to dine in Strachan Hall.  We will keep you updated as things change. For now, unfortunately commuter students are not able to access Strachan Hall for dining.

UPDATE | October 10, 2020: In light of the recent announcement by the Province of Ontario that the City of Toronto would be subject to additional restrictions on gatherings and in-person dining due to rising COVID-19 numbers, some adjustments have been made to our operations at Trinity College. Food service at the College will be on a take-out only basis until the restrictions on indoor dining are lifted. However, Trinity will continue to make as much outdoor seating available as possible so that residence students can continue to eat together in a safe, appropriately distanced manner.


At this point in time, we are being asked not to invite any student to campus who doesn’t need to be here for an essential activity. Classes and pre-scheduled, in-person appointments would be considered essential, however, unfortunately at this time, other activities are not deemed to be in the essential category.

We are very much hoping to be able to loosen this restriction in the near future, and will be in touch as the situation continues to evolve. We ask that you check your email frequently and we appreciate your understanding with this challenging situation.


The Student Services Centre brings the Office of the Dean of Students and the Office of the Registrar together into one space. A reliable first-stop, the Centre provides a more accessible experience for students and the community. The Student Services Centre is located on the main floor of Trinity College, 6 Hoskin Avenue, but we’re not open to walk-ins/drop-ins at this time but hope to be at a later date.  In the meantime, we are COMPLETELY accessible online by emailing or

Office of the Dean of Students: We are open and available to connect (online) with students!  We are responsible for non-academic student life at the College, with the ultimate goal of fostering the well-being and academic success of Trinity students. We manage the residence life experience and provide all Trinity students with educational and social programming, leadership and civic engagement opportunities, and many other avenues of out-of-classroom learning. That includes programs and events centered around Health and Wellness with Trinity’s Associate Director, Community Wellness. All of us in this office are available to connect online with students regarding any and all matters. Get in touch to set up an appointment at

Office of the Registrar: We are open and available to connect (online) with students! We offer all Trinity students advising on academic, financial, career-related, and personal matters. We are here to listen, offer answers, options, clarification,and advice, and can also connect you with other more specialized services offered by the College and the larger University community. You can connect with any of us for an online appointment if you have questions, have encountered difficulties, or simply want to talk to someone about your plans. Get in touch to set up an appointment at

Also, starting Tuesday, October 20, 2020, the Registrar’s Office will be holding online drop-in hours. See the above section for details.


September 22: Learn more about wellness resources and supports at Trinity

Ramata Tarawally, R.N., Associate Director, Community Wellness: As Associate Director, Community Wellness, Ramata provides support to the Trinity community regarding matters of overall health and well-being, including being available to students for one-on-one sub-clinical counselling and offering ongoing education and wellness programs throughout the school year, especially during high-stress times such as exam periods. Ramata also organizes fun programming for the Trinity community, including Mindful Moments and Create and Connect. Read your emails to learn more about wellness programming throughout the year. Ramata can be reached at Reach out to book an appointment!

Mental Health Peer Advisors: Mental Health Peer Advisors provide support and resources to the Trinity community around mental health and well-being. These upper-year Trinity students provide educational and social programming supporting community learning, as well as identifying and supporting community mental health needs. Interested in being a Mental Health Peer Advisor. We are NOW HIRING!

Mindful Moments: Would you like to be more calm, confident, and connected? Join free weekly online sessions, to practice secular mindful meditation techniques that increase your relaxation and focus.

  • Time: Tuesdays from 4:10 pm to 5:00 pm EDT
  • Zoom: Zoom Link

On-Location Health & Wellness Counsellor: Peter Snow, from U of T’s Health and Wellness Centre, is available to Trinity students, online, throughout the week to offer students mental health support through one-on-one online counselling.  Peter is available by appointment only. Referrals can be requested by contacting the Registrar’s Office, the Office of the Dean of Students, or the Health and Wellness Centre.

Chaplain: The Rev’d Andrea Budgey is the Humphrys Chaplain at Trinity College and a member of the University of Toronto’s Campus Chaplains Association. Chaplains represent a broad range of traditions, and provide care and support to all students regardless of religious affiliation. Andrea welcomes you to get in touch whether for spiritual guidance, social justice discussion, or simply a compassionate listening ear.


Trinity is thrilled to welcome back Alexa Quach as our on-location Accessibility Advisor this year. Alexa is available to connect online with any students with questions around accessibility. Accessibility Services is working with Trinity to reduce barriers to accessing service and accommodations. To meet online with an Accessibility Advisor, the first step is to register with Accessibility Services through their online intake system.


Our Transition Advisors are here to help international students adjust to the University and life in Canada. Please email your questions or topics you would like to discuss to and they will help you set up an online appointment with the appropriate team member.


Jon Bray, Career and Academic Advisor: Not sure where your degree will take you? Planning for graduation? Looking for a job? Jon Bray, Trinity’s Career and Academic Advisor, is here to talk and strategize with you about career planning, job searches, internships, grad school or anything related to career and professional development. To make an online appointment, please contact the Registrar’s Office at You can also access additional support through the central UofT Career Exploration & Education office.


Learning Strategists: Learning Strategists from Academic Success are available to work online with students on things like time and project management, study strategies, public speaking and more.  Online appointments can be booked by contacting anyone from the Office of the Registrar at

Academic Dons: Trinity’s Academic Dons are graduate students who live in residence and provide academic counselling and support for ALL Trinity students, whether or not you live in residence. The Dons also provide critical non-academic support for students, and create and ensure a safe and supportive residence community. The Academic Dons implement various types of programming for all students, so watch for more information throughout the year. Contact an Academic Don if you could use any extra academic support.

Community Advisors: The Trinity College Community Advisors (CAs) are undergraduate students who live in residence, and work to build, promote, and maintain safe, supportive, and inclusive residence communities at the College. Through formal and informal programs, events and activities, the CAs help to promote your personal and academic growth and support your transition to university and residence life. Contact your CA if you have any fun and exciting ideas for programs and events you’d like to see in the community!

Peer Advisors: Peer Advisors are upper-year Trinity students who provide guidance and advice to other students throughout the academic year. They provide unofficial advice and assistance in the selection of programs and courses, so if you are studying a subject for which there is no Academic Don, or if you are just looking for advice from someone who has been through it before, talk to a Peer Advisor who’s been exactly where you are! Interested in being an Academic Peer Advisor? WE’RE HIRING!

The Graham Library: The John W. Graham Library is available to all Trinity students for help with your library needs, including research support and instruction in information-seeking strategies. For full information on how to access resources this fall, see the Library Services page on our website.


Math Aid Centre: The Trinity Math Aid Centre is staffed by PhD students in the Department of Mathematics. Trinity College is working with the Mathematics department to make this service available online to our students.  More information to come.

Math Academic Don: John Chen is our Academic Don for Math, Physics and Computer Science for the 2020-2021 academic year. John is a second-year MSc student in Computer Science at the University of Toronto. To make an appointment to meet with John, you can email him at


Writing Centre: The Trinity College Writing Centre offers individualized, confidential, one-on-one writing instruction to all Trinity students. We will work with you through all stages of the writing process on class writing assignments:  pre-writing, organization, drafting, polishing.  We address all aspects of writing:  structure, logic, grammar, style. This fall, all our appointments will be online, either asynchronous or synchronous.  We look forward to meeting you and working with you to improve your writing.  To make an online appointment, go to THIS WEBSITE.  Contact with questions!

Writing Support from the Academic Dons: You can also connect with the Academic Don for the area you need writing support in, and you should be able to receiving the appropriate help you need with your writing.


Trinity College’s Welcome Desk is located in the front foyer of the Trinity College building at 6 Hoskin Avenue.  The Welcome Desk is open 24 hours a day, 7 days a week, year round. Staff at the Welcome Desk provide service to Trinity community members including answering general questions, renting lockers, helping residence students with parcel pick-ups, providing assistance when students are locked out of their rooms, placing work orders, signing out keys for bookable spaces around the College, and more.

Lockers: Lockers at Trinity are rented on a first-come, first-served basis at a fee of $30 for the year ($25 for renewals).  Lockers must be rented at the Trinity College Welcome Desk with your TCard.

Please connect with us if you have any questions or concerns or would like help accessing any of these services. We’re so glad to connect with you, and we hope your new academic year is off to a great start!

The Office of the Dean of Students ( and The Office of the Registrar (


Provost Mayo Moran extends greetings to our new and returning students in this extraordinary September.


U of T: COVID-19 Guidelines for Students