Residence Handbook

Building Address

The addresses of our two residence buildings are as follows:

The mailing address for all residence students is:

Your name and mailbox number

Trinity College

6 Hoskin Avenue

Toronto Ontario, Canada

M5S 1H8

Arrival and Check-in

The student move-in dates for the 2024-2025 academic year are as follows:

Early Arrival

First-year students who have registered for Orientation Week will be eligible to move in on Sunday, August 25, 2024. Please note that registration for Orientation is a requirement to be approved for early move-in.  REGISTER NOW through Quercus !

ARRIVING ON MOVE-IN DAY (August 25 and September 2, 8:00 am to 4:00 pm)

Please ensure that you have your TCard or a valid ID (government-issued ID such as passport or driver’s license) with you. This will be needed to identify you at the Check-in Table. If you are arriving with your vehicle, please ensure that you have at least one move in helper that can park your vehicle. You are permitted to bring up to two (2) move-in helpers.

Due to the ongoing construction of the Lawson Centre of Sustainability, there is no parking within Trinity College. For other alternative paid parking spaces close to Trinity College Residences, please refer to the Parking Information.

Students arriving without a vehicle may enter their buildings from the main entrance and directly and proceed to the Check-in Table.

*Please do not forget to complete your move-in inventory within 24 hours upon your move-in.

*Our move-in instructions have been planned according to the current traffic and road closure within Trinity vicinity. Due to ongoing construction activities around campus, there may be a need for adjustments as we approach the move-in date. We will notify everyone of any changes, but we also recommend staying updated by following us on the Trinity Residences Instagram page @trinitycollegeresidence.

ARRIVING AFTER MOVE-IN DAY

If your move-in day is after 4:00 pm on August 25 or September 2 or any date, thereafter, please visit the Trinity College Welcome Desk at 6 Hoskin Ave to retrieve your keys.

Depending on traffic at the Welcome Desk, check-in may take up to 30 minutes.

Collect your keys from the Welcome Desk Assistant on duty and return to your vehicle/belongings.

Occupancy Dates

Room Furnishing

• Single twin bed with mattress (some rooms include a double bed) *Students assigned in rooms with double beds will be notified prior
• Study desk, lamp, and chair
• Chest of drawers & mirror
• Overhead lighting or floor lamp
• Lounge chair
• Wardrobe or closet
• Wastebasket and recycling bin

Please do not remove furniture and any of the above from your residence room to avoid being held financially responsible for any missing or damaged items upon move-out. Furthermore, furniture not provided by the College is not permitted within residence rooms.

Things to Bring in Residence

• Clothes
• Bed linens (Sheets, blankets, pillow(s), and pillowcases)
• Towels, toiletries, shower basket, and slippers
• Laundry detergent
• Your computer
• Books and items to personalize your room
• (Optional) Ethernet cable – if you want to connect to the wired network; but there is also wireless internet throughout the buildings

Posters and decorations.

Please use double-sided tapes when putting posters in your room. Sticky tacks frequently leave marks, and wall mounts, regular tapes, and 3M-style adhesive hooks can damage the paint when removing posters.

Things to Leave at Home

• Hot plates/induction burners
• Halogen lamps
• Toasters/toaster ovens
• Electric heaters or air conditioners
• Candles and incense
• Microwaves
• Coffee makers
• Rice cookers
• Furniture items

You may bring your own bar fridge should you choose so as long as the fridge is Energy Star Rated and does not exceed these dimensions: 33X20X20. One mini fridge per residence room is permitted. High powered items such as microwaves, heaters, air conditioners, etc. disrupts the power in the building and can cause lengthy power outages for you and your neighbours.

If you forget something, do not worry; there are plenty of shops within walking distance!

Cost of Residence and Meal Plan

Occupancy fees for both domestic and international students for the 2024-2025 academic year are as follows:

ROOM RATES:

MEAL PLAN RATES:

Residence and Meal Plan Fees can be viewed by students on ACORN. Note that Fall and Winter fees will be posted on ACORN in August but are due on different dates.

Payments can be made at any major Canadian bank, either in person or online. An account number, which is located on the top right corner of your ACORN invoice, is required to make the payment.

Student Accounts will not be mailing invoices. The University cannot process residence fee payments in person. Residence fees are to be paid in two installments:

About our Residences

Trinity College is in the heart of the St. George campus and steps from Bloor Street. Trinity College residence consists of two buildings: St. Hilda’s College and Trinity College.

Both residence buildings are co-ed with a combination of single gender floors, co-ed floors and floors for students of all genders. The floors are a mix of upper-year and first-year students.

The St. Hilda’s College residence has full kitchens or kitchenettes on every floor and has several student common spaces. The Trinity Residence encloses the Quadrangle and several other student common spaces.

Residence Houses

Our residences are divided into different “Houses”, which vary in size from 20-75 people. Each area of residence has a live-in Academic Don and Community Advisor.

There are 14 Houses in the Trinity College Residences.

• Hilda’s College – Kirkwood, Burgess, Massey, Darroch, Rowlinson
• Trinity College – Angel’s Roost, Body, Cosgrave, Henderson, Macklem, Owen, Seager, Welch, Whitaker

Community Agreements

At the beginning of the year, during your first section meeting, you will discuss what community standards you agree to in your section. This agreement will help define what your House, as a community, expects of each other in terms of behaviour and conduct.

Common Areas

Each residence building has common areas and different facilities, and we rely on students to use these with consideration for others. Each common area has signage to let students know of the capacity within the space. Students are responsible for adhering to the capacity and regulations posted for each space and may be asked to leave the space if they do not adhere to these safety measures. Enjoy the common spaces, but please ensure that you leave them clean and tidy for the next resident using it.

Common Rooms

Common rooms are found within the following areas of residence:

Trinity College: 2^nd Macklem, 3^rd Body

St. Hilda’s College: 2^nd Massey, Sub-Rowlinson, 3^rd Darroch

Common rooms are bookable for residence students living within the residence buildings. Students can book their common rooms through the StarPortal Account.

Common rooms are bookable in hour-long timeslots, for up to 2 hours per day by the same student. They will open for booking in late September.

Washrooms

Washroom facilities within residence and in public spaces within Trinity College are labelled as a specific gender or all-gender. Washrooms are cleaned regularly by Trinity College cleaning staff. Residents are assigned designated washrooms at move-in. Please read through your move-in materials to learn about your assigned washroom.

Kitchens and Kitchenettes

St. Hilda’s College residence has full kitchens – stove, fridge, microwave, sink, and counter space for students to utilize. All small appliances such as kettles, toasters, rice cookers, blenders, etc. must be used within a kitchen or kitchenette facility.

Cooking in rooms and hallways is strictly prohibited.

Laundry

Laundry facilities are in the basement of both residence buildings. Students can use laundry machines by loading their Coinamatic Mobile App with funds. Students not using smart phones can load a Coinamatic card available for purchase for $10 in the laundry rooms. Students are required to sign up for use of laundry machines via the Coinamatic app. Students must purchase their own laundry detergents and dryer sheets and store these items in their own rooms. Signage in the laundry rooms instructs students on how to load the machines, which detergents to use, and provides further details on how to wash and dry.

Download the Coinamatic App Here

Watch this video for instructions on how to download the app.

Students must purchase their own laundry detergents and dryer sheets and store these items in their own rooms. Signage in the laundry rooms instructs students on how to load the machines, which detergents to use, and provides further details on how to wash and dry.

Other Amenities

Private music rooms, one of which has a stand-up piano, are available in the basement of St. Hilda’s College. Students can sign up for access by emailing the Office of the Dean of Students.

Music Rooms are subject to closure based on maintenance or public health guidelines.

Fire Alarms and Drills

When the fire alarm sounds, everyone must leave the building. If you hear an alarm:

1. Leave your room immediately.
2. Shut the door behind you (prevents the spread of fire).
3. Leave the building and wait for instructions.

Any tampering with fire safety equipment is subject to immediate fines and/or eviction from residence.

Residence students are required to participate in fire safety training at the start of the academic year. Details of this will be sent to students via email.

Packages and Deliveries

The Trinity College Welcome Desks accepts packages and deliveries for residents currently living in our buildings at the time the item is delivered. Residents will be emailed if they have packages to be picked up at the Welcome Desk. However, the Welcome Desk reserve the right to reject unreasonably large packages and will not be able to pay for packages upon delivery. Upon move-out, students must plan to change their delivery address as mail for non-residents will be returned to sender.

Deliveries with contents containing alcoholic items (e.g., LCBO deliveries) or from other distributors of controlled substances such as cannabis, will not be accepted by the Welcome Desk.

Internet Access

Every student can access the internet through a wired or wireless connection.

To connect to the internet at Trinity College via a wired connection, please follow the instructions provided at the Information and Technology Services Website.

Trinity College does NOT provide technical support for the UofT wireless network (including eduroam) that is available throughout the College. Please call 416-978-HELP or go to wireless.utoronto.ca for more information and assistance with the UofT Wi-Fi network.

Please note that downloading movies, music, and software for free are violations of copyright law.  The University of Toronto Computing and Network Services will block IP addresses if they receive a complaint from a copyright holder, and your internet privileges may be suspended or terminated for repeat offenses.

When students move into their room at Trinity College, they are moving into a pest-free space.

As with any shared living space, issues with pests can arise while living in residence. When this happens, the Office of the Dean of Students and the Facilities Department work on an individual basis with students to eradicate the issue. If you suspect that you or your community has a pest issue, you are encouraged to report this issue promptly to the Welcome Desk or the Office of the Dean of Students.

The College checks all rooms and treats all pest-affected spaces at the College twice a year – before students move into residence and once students move out of residence.

Reporting Pest Problems

Don’t worry, Trinity College has an evidence-informed process for responding to a variety of pest issues. To initiate this process, follow these steps:

1. Contact the Welcome Desk or the Office of the Dean of Students and fill out a Pest Report. You may be asked to provide a picture of the pest/signs of the pest for identification purposes.
2. After reviewing your report, the Office of the Dean of Students will liaise with the Facilities Department to determine next steps.
3. The Office of the Dean of Students will follow-up with you regarding next step, which could include:

• Inspection by a K-9 unit
• Initiation of pest eradication treatment

Pest Prevention Tips 

To prevent pests in residence, you are encouraged to:

• Keep your living space clean
• Keep food in sealed containers
• Not leave open food or dirty food containers in your space
• Not accumulate garbage in your room
• Not accumulate clutter in your room
• Clean up any spills and wipe down surfaces that have been in contact with food
• Use a mattress cover on your bed, between the mattress and the sheets

Common Pests

Bed Bugs

Bed bugs are small, wingless bugs that feed primarily on blood. If bedbugs are present, they usually live close to the vicinity of where the “host” sleeps. Bedbugs can’t fly or jump. Bedbugs are not a health threat and have not been shown to spread disease to humans.

Bed bugs are visible to the naked eye. An adult bedbug is approximately the size of an apple seed, flat and brown or rusty-red in colour.  Eggs are whitish and pearl shaped, the size of a pin head and usually found in a cluster.

What are some signs of bed bugs?

When looking for evidence of bedbugs focus on the bed, mattress, linens, and the area immediately around the bed. Evidence may include:

• Black/brown spots (dried blood or bug feces)
• White spots (eggs)
• Live or dead bedbugs

Bites are small, itchy red bumps (typically two or three in a row), usually found around the arms and hands or upper torso. Because the bites may resemble mosquito or other insect bites, a bump alone does not mean that there are bedbugs.

What is the treatment process for confirmed cases of bed bugs? *

1.       The student will be provided with a room treatment schedule. Eradication requires a minimum of 2 treatments, 2 weeks apart.

2.       The student is required to prepare their room for treatment. The Office of the Dean of Students will provide the student with instructions and the necessary supplies.

3.       On the day of a treatment the student will be asked to vacate their room for 7-8 hours; the bed bug treatment takes 1-1.5 hours and requires 6 hours for the fumes to dissipate.

4.       If the bedbugs are not eradicated after two treatments, additional treatments may be required.

* We recognize that the current COVID-19 pandemic may change the above process.

Questions or concerns about pests?

Having a pest issue is stressful and getting rid of them requires diligence and patience. Students are encouraged to communicate with the Office of the Dean of Students should they have questions or concerns. The Office of the Dean of Students and the Facilities Department are committed to work with all students to support them with all pest related issues.

Important Highlights from the Trinity College Community Standards

Alcohol – Just as you cannot drink alcohol out in the streets, residents are not permitted to drink or have open alcohol in the hallways, bathrooms, and other public spaces within residence—these spaces are considered public, and as per Ontario law, individuals cannot consume alcohol there. Residents must ensure that any alcohol is kept within their rooms. No drinking games or kegs are allowed.

Smoking – Trinity College and the University of Toronto are smoke-free campuses. Smoking of any substances in any manner is strictly prohibited within residence and on Trinity property. This includes tobacco, cannabis, hookahs, vaping, e-cigarettes, and any other form of smoking. Smokers must stand at least 9 metres away from the building exteriors and on City of Toronto property.

Noise – Residence life is social, so some noise is expected. However, residents must respect each other’s needs. Be considerate and make sure that no excessive or inconsiderate noise is being made. Trinity College maintains quiet hours, from 11:00 pm-8:00 am from Sundays-Thursdays and 1:00 am-8:00 am from Fridays-Saturdays.

Guests – Residents are more than welcome to bring guests into the buildings but remember that you are responsible for your guests and their actions. Make sure that they understand and respect our community standards. No guest is permitted to stay for more than three consecutive nights.

Vandalism – Vandalism and other malicious behaviour is not tolerated within residence. This includes vandalism of hallways, bulletin boards and other public spaces.

Appliances – Students are not permitted to use any appliances with open heating elements in any residence areas except the designated kitchens. This includes hot plates, rice cookers, toaster ovens and others. Microwaves are also not allowed in the resident’s rooms.

Appliances and Fire Prevention

To avoid overloading the electrical circuit, which is a fire hazard, please limit electrical equipment in your room to computers, printers, lamps, clocks, radios, stereos, and personal styling items. In the interest of energy reduction (and fire prevention for something like a curling iron), please ensure that all electrical items are turned off before you leave your room.  No open element hot plates, microwaves, kettles, or toaster ovens are allowed in rooms. Cooking in rooms can set off the fire alarm.

All appliances must be used inside a kitchen or kitchenette space. If you are not sure about a specific equipment, please contact the Office of the Dean of Students.

One of the most common causes for fire alarms is popcorn in microwaves! Please be careful when cooking anything in the kitchens. Individuals and/or the residences may be charged for nuisance alarms, and more importantly, because the residence is a “high occupancy” building, the Toronto Fire Department must send several trucks. We would never want a nuisance alarm in our residence to supersede a real alarm somewhere else.

Residents are required to participate in fire safety training at the start of the academic year. Details of this will be emailed.

Respect for the Community, its Staff, and its members – all residents are expected to abide by the Community Standards and respect any staff or individuals who are part of the College. Residents must always cooperate with staff.

Please follow these instructions to connect to the Internet.  Your computer needs to have a network card.

Sharing of copyrighted content, excessive bandwidth use, running servers of any kind or attempts to circumvent IT policies are strictly prohibited and can result in revocation or suspension of internet access privileges.

Wireless Internet

For wireless internet access please refer to the documentation at the Information and Technology Services Website.

Wired Internet

If you would like to use your ethernet connection, you will need to provide your own ethernet cable, or they are available for purchase at the Welcome Desk at Trinity College. The Welcome Desk also sells Ethernet/USB adaptors for students who own computers without an Ethernet port. There is an Ethernet port in every residence room, but it may be tricky to find!

Please note on your Room Inventory Checklist upon moving in if your ethernet port is damaged. If the port is damaged but still works, we may replace it throughout the year. If the jack is damaged and you cannot connect to the network, please submit a work order at the Trinity College Welcome Desk.

1. Make sure that your computer is set to obtain an IP address automatically (DHCP). This is the default setting for most computers.   You can check with the following steps:

Windows

• Control Panel > Network and Internet > Network and Sharing Centre > Manage Network Connections
• Right-click Local Area Connection > Properties > Networking tab.
• Internet Protocol Version 4 (TCP/IPv4) > Properties.
• Make sure that both options are selected:
  • Obtain an IP address automatically
  • Obtain a DNS server address automatically
• Reboot if you had to change these settings.

Mac OS

• System preferences > Network Area > double-click Built-In Ethernet
• TCP/IP section > configure IPv4 > select using DHCP
• All other fields should be blank. Reboot of you had to change these settings

2. Update your computer. Make sure your computer is updated. Go to update.microsoft.com or www.support.apple.com to update.

Download updates and reboot your computer as necessary until it’s all patched up.  It may take a while, and you may have to do it a couple of times.

3. Install antivirus software as described here https://isea.utoronto.ca/policies-procedures/guidelines-2/data-protection/antivirus/.
4. Register your computer on the network.

Open a web browser and go to any non-U of T website (e.g., Google, Facebook, etc.).  You will be redirected to the registration page. Read the Usage Agreement and fill in the registration form.  After successfully submitting the form, you will be instructed to reboot your computer.  Then, you should be online!

Privacy

Your room is your home, and we will do everything possible to respect your privacy.  However, it is sometimes necessary to enter rooms in case of emergencies, or for maintenance. For routine maintenance, such as fire detector testing, we will try to inform you in advance. Your room will also be checked at the end of the academic year, to determine maintenance work for the summer, to make an inventory of room contents, and to note any damages incurred over the year.

Lost Keys

Students who lose their keys should report their lost keys to the Welcome Desk as soon as possible. Students will be charged the following fees for key replacement:

• Residence room key – $125.00
• Security key – $100.00
• Mailbox key – $25.00

Security

We rely on security staff and cameras at Trinity College, but all community members hold some responsibility for keeping our space safe. For your and your peers’ safety and security, do not prop open any exterior doors and do not let any person you do not know follow you into the residence buildings (aka “piggy-backing”).

Theft Prevention

Residents should be alert and lock their room doors whenever leaving the room, even for a few minutes. Trinity College assumes no responsibility for any property that is lost or stolen in residence. We advise residents to investigate possibilities for obtaining insurance coverage for their property independently or through family policy riders.

Laptops are particularly attractive to thieves. Unfortunately, people who have left their laptops unattended in the common areas, even for a couple of minutes, have sometimes had them stolen. We strongly encourage you to employ a theft prevention measure for your laptop, such as a Stop Plate: https://www.stoptheft.com/ .

Room Lockouts

You will likely lock yourself out of your room at some point while you reside at Trinity College. Here’s what to do when this happens:

Residents of St. Hilda’s College

• Walk over to the West Entrance of Trinity College at 6 Hoskin Avenue and buzz the doorbell. Explain to the Welcome Desk staff member who answers that you are a resident of St. Hilda’s College who has locked themselves out of their room. Once you gain access to Trinity College, follow the Welcome Desk key sign-out procedures as directed by the Welcome Desk staff. Please return the borrowed keys as soon as possible.
• If you are unable to exit the St. Hilda’s College building (i.e., You are not wearing weather appropriate clothing), use the lobby phone located in the main entrance of St. Hilda’s College to call the Trinity College Welcome Desk by dialing 416-978-2522. The Welcome Desk staff will be able to send over a security staff member to assist you. This method may take longer than if you are to visit the Welcome Desk in person.

 Residents of Trinity College

• Visit the Welcome Desk at Trinity College to collect a spare key for your room. Return the spare key to the Welcome Desk as soon as you have gained entrance to your room.
• If you are in a state where you are unable to visit the Welcome Desk to collect your room key, please call the Welcome Desk to let them know you have locked yourself out of your room but cannot come to the Welcome Desk. The Welcome Desk will send a security staff member to you as soon as possible. Once the security staff have opened your room door, you will be asked to prove your identity to them.

Spare keys are provided on a limited time basis and if you do not return your keys within the designated time, you may be charged accordingly.

Campus Safety

The University of Toronto provides students and community members with safety services from many offices, including Campus Safety. Campus Safety offers:

– Special Constables: The Special Constables who serve with the University of Toronto Campus Safety

are dedicated to creating a safe, secure, and equitable environment for those who work, live and study at U of T. Special Constables deal with criminal and provincial offences on campus, thereby requiring less Toronto Police presence at U of T. Special Constables are specially trained to deal with campus occurrences that require sensitivity and discretion when responding to community needs.

– The Work Alone Program: The Work Alone program is designed to create a safer environment for U of T students, staff and faculty who are working alone in isolated areas on the campus and for individuals with ongoing personal safety concerns.

https://www.campussafety.utoronto.ca/work-alone

– TravelSafer: TravelSafer is a free service offered by the University of Toronto Campus Safety that is available 24/7 365 days a year. A Building Patroller or Special Constable will escort you to and from any location on campus and abutting TTC stations for added peace of mind.

https://www.campussafety.utoronto.ca/travel-safer

Contact:

University of Toronto Campus Safety

21 Sussex Avenue

Toronto, Ontario

Campus Safety Communications Centre (24/7)

Non-urgent: 416-978-2323

Campus Urgent: 416-978-2222 or 911

Mails and parcels will be delivered to the Welcome Desk at Trinity College and residents will receive an email alerting them to the delivery of their parcel/mail. Parcels and mail will be stored at the Welcome Desk for 10 days, and then returned to sender.

Please note that Welcome Desk staff will not accept deliveries when a signature or fee upon delivery is required, nor will they accept deliveries from the LCBO or other distributors of controlled substances including cannabis products.

Your meal plan is a declining cash balance residence meal plan (there will no longer be an all-you-can-eat meal service). Students can select the food items they desire and pay for those food items as they leave the server in the Buttery and in Strachan Hall.

Your T-Card and selected meal plan are for your personal use only and are not transferable to anyone else.  T-Cards will be confiscated if presented by anyone other than the card owner.

Strachan Hall

Your Trinity College Meal Plan can be used at Strachan Hall in Trinity College, at 6 Hoskin Avenue.

HOURS OF OPERATION (September to April)

Monday – Thursday: 7:30 am to 8:00 pm

Friday: 7:30 am to 8:00 pm

Saturday & Sunday: 8:30 am to 8:00 pm

Meal Times: Monday to Friday

Breakfast: 8:00 am to 10:00 am

Lunch: 11:00 am to 3:00 pm

Dinner: 4:00 pm to 7:30 pm

Meal Times: Saturday / Sunday / Holidays

Breakfast: 9:00 am to 10:30 am

Brunch: 10:30 am to 3:00 pm

Dinner: 4:00 pm to 7:30 pm

At Strachan Hall, students will be able to choose to have their food served on china, in an Eco To-Go Container or in a compostable to-go container (additional cost). The daily menu for Strachan Hall can be viewed online.

The Buttery

The Buttery, located in the Larkin building, has many different food options. Food purchased there is not payable by way of your Trinity College Meal Plan, but can be purchased using your Trinity FLEX Dollars, cash, debit, or credit. Food options include Starbucks on-the-go kiosk, a burrito station, and on-the-go sushi.

Hours of operation:

Monday to Thursday: Open 8 am to 8 pm

Friday to Sunday: Open 10 am to 6 pm

Trinity FLEX Dollars

Trinity FLEX Dollars are separate from the Trinity residence meal plans, are added to your T-Card and act as declining cash. You can use Trinity FLEX Dollars at the Buttery (for meals, snacks, or beverages) or at Strachan Hall (to supplement your meal plan or to purchase guest meals).

Trinity FLEX Dollars can be purchased in $50 increments (minimum purchase $100), and if you purchase $500 at once you will receive a bonus of $50 (total of $550). Trinity FLEX Dollars can only be used at the Buttery and Strachan Hall, are not refundable but can be carried over from year to year.

FLEX dollars can be purchased at the Welcome Desk at any time of day.

Dietary Needs

Chartwells, Trinity’s Food Service Provider is currently able to accommodate students with a variety of dietary accommodations such as vegetarian and vegan diets, halal diets and made without gluten diets. Our dining facilities are not categorized as allergen free or Kosher facilities. For specialized diets (ex. vegan or a food allergy), meal selection may be limited and/or may need to be pre-arranged. Individuals with life-threatening food allergies are expected to take the necessary precautions, including always having an epi-pen on their person within the dining hall.

Anyone with dietary accommodation requirements, including food allergies, are encouraged to contact the Office of the Dean of Students by emailing
trinity.deanofstudents@utoronto.ca.

Using Your T-Card

Your T-Card (and, hence, your Meal Plan) can only be used by the person to whom it was issued. You are responsible for the safekeeping of your T-Card and must NOT lend or permit others to use your T-Card for any purpose. You cannot use your Trinity Meal Plan without your T-Card – just as you cannot get library books without your T-Card.

If you lose your T-Card:

• You must report the loss immediately to the T-Card Office, the Library, and your Meal Plan provider(s).
• You must obtain a replacement card at the T-Card Office.
• You can temporarily use your Trinity Meal Plan by providing your U of T Student Number and a letter from the Office of the Dean of Students.

Refunds and Transfers

The deadline to upgrade your meal plan for the year is September 30. This is done through your Student Hub. There are NO REFUNDS and NO TRANSFERS of any unused Trinity Meal Plan dollars to any other persons, meal plans, or academic sessions. This means:

• No refunds will be provided for any unused Trinity meals.
• Unused Meal Plan dollars cannot be transferred to other types of meal plans on-campus.
• Unused Meal Plan dollars cannot be transferred to other people.
• Unused meal plan dollars cannot be transferred (or carried-over or rolled-over) to another academic year.

FLEX dollars are transferable year to year and expire the April after a student graduates.

Providing Food Service Feedback

Trinity College is committed to providing good and healthy food at a reasonable price.

You can ask questions or provide feedback about Food Services at Trinity College via the following:

• Speak to a member of the Student Food Advisory Committee. Members will be selected in late September for the upcoming academic year.
• Email Jean Thompson, Trinity’s Director, Community Wellness at jean.thompson@utoronto.ca .
• Participate in the yearly Food Services Survey this jean.thompson@utoronto.caNovember.
• Email the Trinity College Food Ambassador at foodambassador@trinity.utoronto.ca

Room Cleaning

Residents are responsible for cleaning their own rooms. Cleaning staff regularly move through all residence spaces to provide further cleaning and emptying of waste from waste management stations located in residence. For information about how best to keep your room clean, please see Appendix A: Keeping Your Trinity College Residence Room Clean.

Common Area Cleaning

Hallways, washrooms, kitchens, and other common areas are cleaned by Trinity’s wonderful Facilities staff, but your cooperation is also necessary. Dirty dishes, organic waste, and smelly garbage left in washrooms and common rooms or areas create unsanitary conditions for all and can lead to pests.

Urgent Maintenance Issues

Occasionally, there may be maintenance problems such as leaks, flooding, etc. If you notice a maintenance issue that requires urgent attention, please report it immediately to the Welcome Desk – something like a leak can cause a lot of damage very quickly! If you have valuable items, you may wish to arrange for personal insurance coverage against accidental damage or theft. Please check with your family to see if their household insurance carries a “rider” for students who are living in residence (many do).

Non-urgent Maintenance Issues

For maintenance issues that do not require urgent attention (e.g. burnt out light bulb, damaged chair, ceiling fan not working), students can visit their StarRez Portal to report a work order.

Room and Furniture Damages

Damage to the residence room and furniture provided is the responsibility of the resident. The most common damage is from posters that are taken down and rip the paint. Please use poster mounts or sticky tack for anything that you attach to your walls or doors. During the room check process in May, your residence room will be assessed and you may be held financially responsible for any damages. In common areas, damages will be charged to the House if the individuals accountable do not take responsibility.

Where to Turn for Help

As positive as we hope your university experience will be, we know that it is normal for students to encounter challenges along the way. If you run into difficulties, there is help available. Counselling, financial aid, and academic support services are offered by the College and the University. It’s best to access these resources early when problems are manageable. Don’t ever hesitate to ask for help! Your first stop for assistance can be your Don or CA, the Trinity College Welcome Desk or the any staff member at Trinity College.

Families and friends are also a great support to students. We have included information on how you can achieve your goals and deal with any difficulties.

Our residences have:

• Live-in staff support
• Trained Academic Dons, Community Advisors, and other student staff
• Experienced and involved upper-year students
• A Welcome Desk staffed 24 hours a day

Your Academic Dons

There are live-in Academic Dons who are there primarily to help you figure out how to deal with any problems or issues you may be experiencing. They are hired via selection by a committee of staff, Dons, and students. Trinity’s Dons are University of Toronto students at the graduate level.

They are there to provide leadership, counselling, academic help, and advice for residents, and can make referrals for further support if needed.

The Dons also have an important role in the maintenance of order in their residence section and encouraging individuals to avoid behaviour that negatively impacts other residents.

Your Community Advisors

The Trinity College Community Advisors (CAs) are undergraduate students who live in residence, and whose role is to build, promote, and maintain safe, supportive, and inclusive residence communities at the College. Through formal and informal programs, events, and activities, the CAs will support the mission of the Office of the Dean of Students in promoting the personal and academic growth and development of students and support their transition to university and residence life. Residence students are encouraged to contact their CAs if they have fun and exciting ideas for programs and events they’d like to see in the community!

Should any issues arise – whether it is academic, personal, financial etc. – your Don and CA can be your first point of contact.

Office of the Dean of Students

Trinity College, Student Services Centre

416-978-3612 |trinity.deanofstudents@utoronto.ca

The Office of the Dean of Students is responsible for oversight of the non-academic student life at the College, with the goal of fostering the well-being and academic success of Trinity students.

This entails several focus areas:

• Working one-on-one with students to support them and to advocate on their behalf.
• Working directly with student leadership to ensure student representation and delivery of positive programming initiatives
• Overseeing residence admissions and placements; school-year management of residence operations
• Negotiating emergency and crisis response and liaising with appropriate resources
• Supervising the student life aspects of the Academic Don and Community Advisor staff portfolios
• Interpreting and application of relevant policies and their development and revision through governance

Trinity College Welcome Desk

The Trinity College Welcome Desk serves the whole Trinity community, including the residents of both St. Hilda’s College and the Trinity College building. The Welcome Desk has the following hours:

Trinity College Welcome Desk:

Open 24 hours a day, 7 days a week

During your stay, you can visit the Welcome Desk for:

• Check-in and check-out of residence
• Help submitting a work order
• Key-related issues
• Report inappropriate, suspicious, unbecoming behaviour in residence
• Receive parcels
• Sign-out a room key (common room, music room, etc.)
• Ask about resources available to students across the Trinity or U of T campus

The Welcome Desk may be closed for short periods from time to time due to staff doing rounds or taking meal breaks. Trinity College is not responsible for students’ personal items left at the Welcome Desk.

Director, Community Wellness

Trinity College, Student Services Centre

416-946-4044 |jasmin.guest@utoronto.ca

Jasmine Guest is Trinity’s Director, Community Wellness. Jean works one-on-one with students requiring mental health, health, or wellness support to connect them with Trinity College and University of Toronto supports and resources. Jean also organizes health promotion programs, fun events and weekly programming aimed at engaging and educating Trinity students. Feel free to email Jean directly to make an appointment.

Community Wellness Coordinators (CWCs)

St. Hilda’s College, 1st Floor, Room 132

416-978-2522 ext. 80012

Rae Henry, Community Wellness Coordinator

carae.henry@mail.utoronto.ca

Daniel Assamad, Community Wellness Coordinator

d.abdassamad@mail.utoronto.ca

Rae and Daniel are Trinity’s part-time CWCs. The CWCs work closely with Jean Thompson to support and expand the College’s student-focused supports and student residence life and wellness programming. Living in residence, their role includes organizing high-impact, engaging student-focused programming; connecting one-on-one with students; and providing on-call support in residence. Carae will be supervising the Wellness and Student Life Programming Assistants and Daniel will be supervising the Mental Health Peer Advisors.

Registrar’s Office

Trinity College, Student Services Centre

416-978-2687 | trinity.registrar@utoronto.ca

The College is your home base within the University, and the Registrar’s Office is here to assist you. If you are experiencing a problem which interferes with your academic progress (such as illness or a personal matter) we encourage you to contact your College Registrar as soon as possible to discuss your options. We hope that we can help make your student experience a positive one, from your first year of study to graduation, as you work to achieve your academic, personal, and long-range career goals.

For a list of other supports on campus, visit www.studentlife.utoronto.ca

The Health and Wellness Centre

Koffler Student Centre, 2nd Floor
416-978-8030 | www.studentlife.utoronto.ca/hwc

The Health and Wellness Centre offers students the same services as a family doctor’s office and more. The Health and Wellness team includes family physicians, registered nurses, counsellors, psychiatrists, a dietician, and support staff. They provide confidential, student-centred health care, including comprehensive medical care, immunization, sexual health care, counselling, and referrals. Services are available to all full- and part-time students who possess a valid T-Card and have health insurance coverage.

Centre for International Experience

Cumberland House, 33 St. George St
416-978-2564 | www.cie.utoronto.ca

The Centre (CIE) is a watering hole for international students coming to U of T and domestic students looking to go abroad. They offer international student advising, transition advising, exchange programs, and more!

TravelSafer

416-978-SAFE (7233) | Available 24/7/365

Provides escorts for students who feel uncomfortable walking alone between buildings, parking lots and transit stops near campus. To arrange service, please call the number above.

Academic Success Centre

Koffler Student Centre
416-978-7970 | www.studentlife.utoronto.ca/asc

The Academic Success Centre (ASC) is the place to go to learn how to develop skills in time management, exam preparation, textbook reading, note-taking, and dealing with anxiety, procrastination, and perfectionism. Make an appointment with a learning skills counsellor at the reception desk or by calling 416-978-7970

Accessibility Services

130 St. George St, 1st Floor
416-978-8060 | www.studentlife.utoronto.ca/as

If you have a disability, Accessibility Services is your base for support. It is important to contact the office as soon as you are accepted so that accommodations are in place before classes start. All information about your disability is confidential and won’t be shared with units outside of Accessibility Services without your consent.

Writing Centres

www.writing.utoronto.ca

Writing centres provide free individual and group instruction in the many kinds of writing done by University of Toronto students. You can work individually with a trained instructor to develop your ability to plan, organize, write, and revise academic papers in any subject.

Trinity College is committed to creating a safe and welcoming environment for our residence community members. During the COVID-19 pandemic, Trinity has put in place several new regulations and measures to ensure the safety of those that use our spaces. Living in residence while studying at university can be a wonderfully fulfilling experience. As always, Trinity continues to dedicate support towards helping students meet their goals and flourish while attending their studies at the University of Toronto.

The following section of this document includes new changes and regulations in place for students and community members. As the academic year progresses, Trinity will continue to be in regular contact with the larger University of Toronto community and public health and government authorities. This means that while we enter the year with certain regulations in place, these expectations and procedures may be subject to change throughout your residency at the College.

Trinity College will continue to create opportunities for involvement and engagement. Together we can overcome the obstacles presented to us and support each other in the creation of an exceptional residence experience for all students while keeping each other safe.

If you have any questions about the measures put in place to reduce the risk of contact with COVID-19, please get in touch with the Office of the Dean of Students by calling 416-978-3612 or by emailing trinity.deanofstudents@utoronto.ca.

Dining Procedures

At Trinity, the health, safety, and well-being of our community members is a top priority. On-campus dining program and meal plan measures are in place to ensure food safety for the Trinity community.

Strachan Hall (6 Hoskin Avenue) serves as the largest of Trinity’s dining facilities. From September to April, the servery in Strachan Hall is open all day, from breakfast through dinner, with a full meal service taking place at designated meal times. The Buttery is located on the main floor of the Gerald Larkin Building (15 Devonshire Place) and offers a wide variety of healthy and convenient food, snacks, and beverages.

FOOD SERVICE DETAILS:

• Residents will use declining cash balance residence meal where they can select the food items they desire and pay for those food items as they leave the Strachan Hall servery.
• Students are able to take food from the dining halls and eat their meals where they choose (ex. indoor seating areas, outdoor seating areas, student’s room, etc.).
• Students can access multiple food outlets on the Trinity campus (U of T operated food outlets are not included) using their residence meal plan. Priority for the Strachan Hall servery is for Trinity College students and food items can only be paid by TCards.
• All students living in residence will automatically be opted into the program by receiving an Eco To-GO Exchange Card in their room upon move-in. This card provides them access to sustainability-focused reusable containers for their food.
• Cashless operations will be in effect at all our dining outlets.
• Way-finding signage indicating guidelines for directional space use, physical distancing, and room capacity is in place.
• Fresh and made-from-scratch to-go menu items are available at all dining outlets.
• There will be limited indoor and outdoor seating to adhere to physical distancing guidelines, while encouraging safe community and student-to-student interactions.
• Online menus that will provide students with the opportunity to review dining choices and general food offerings are available.

Waste Management in Residence

Waste management areas have been placed all around residence to help you to manage the garbage, recycling, food waste, and dining materials that you may need to dispose of from your residence room. Waste management areas in your residence hall are labelled and signage includes instructions on how to dispose of your waste. Waste will be collected regularly by Trinity College staff. Students play a huge part in ensuring residence spaces remain clean and free from unpleasant waste and smells. Students should be sure to do the following to ensure proper waste management:

• Utilize garbage bags provided in the waste management area and properly tie off garbage bags prior to leaving them at waste management sites in residence.
• Regularly take out their garbage, recycling, food waste and dining materials to their waste management site in residence.
• Carefully follow waste management instructions provided at the waste management site in residence.
• Report issues to the Welcome Desk so that they can be dealt with promptly. Issues may include overflowing bins, a spill, etc.
• Leave all dining materials in the bus bins located in the waste management area in residence so that they can be cleaned and re-used.

Residence Common Rooms

For the time being there have been 8 residence common rooms set up around the College within the residence spaces. Each room has been assessed for current maximum occupancy and occupancy numbers are posted on the doors to the rooms. Restrictions on numbers of occupants need to be adhered to for the safety of the community. If you enter a room and it is already at maximum capacity, you should leave the room immediately. If occupancy numbers are not adhered to, common rooms will need to be closed.

The residence common rooms are listed here:

Community Spaces

Many common spaces are now open to Trinity College community members. Spaces that continue to be closed have been assessed using guidelines from the University of Toronto and Toronto Public Health and have been determined to be currently unfit for use in the interest of the health of our community members. Space closures are subject to change and community members will be notified if and when spaces are opened for use. Please contact the Trinity College Welcome Desk with inquiries about specific spaces (trinity.welcome@utoronto.ca).

Common Room Signs

Please pay close attention to directional signage placed across campus including common rooms. Adhering to signage will help you to maintain necessary physical distancing and will lower the risk of exposure to viruses.

Hand Hygiene

Hands carry and spread germs. Touching your eyes, nose, or mouth without cleaning your hands or sneezing or coughing into your hands may provide an opportunity for germs to get into your body. Keeping your hands clean through good hygiene practice is one of the most important steps to avoid getting sick and spreading germs.

Wash your hands:

• when they are visibly dirty

After:

• sneezing, coughing, blowing your nose
• using washroom
• handling garbage
• changing diapers
• handling raw foods
• outdoor play

Before and after:

• preparing and eating food
• touching a cut or open sore
• touching eyes, nose, or mouth

There are hand sanitizing stations located all around Trinity College’s buildings. Sanitize your hands when hand washing is not immediately available to you.

Cleaning Your Space

Residents are responsible for keeping their own rooms clean and tidy. Trinity College no longer offers in-room cleaning service. Please see the cleaning checklist in Appendix A: Keeping Your Trinity Residence Room Clean for details on how to keep your Trinity residence room clean. Students are also responsible for removing waste from their room and depositing it in their residence waste management site, located within their residence hall. Please see the Waste Management in Residence section of this document for further details.

Laundry Use

Each Trinity College residence building is equipped with a laundry room. The laundry room in St. Hilda’s College is located at the sub level at the north end of the building. The laundry room in Trinity College is located in the sub level at the north end of the building underneath the Body section of residence.

Students can utilize the laundry facilities at any time of day or night. The single use of a washer costs $2.25 and the single use of the dryer costs $2.25. In order to use the facilities, students must download the Coinamatic app to their smart phones and load funds on the app. From the app, students will also be able to book a timeslot for their use of the laundry machines. Booking a timeslot will assist students with physical distancing and will ensure against disappointment if all machines are in use when students are ready to do their laundry.

Events and Social Gatherings

Residents will have a variety of opportunities to connect with their community, explore everything residence life has to offer, and enjoy engaging social activities. Throughout the academic term, there will be a diverse range of events and gatherings designed to foster friendships, enhance your residence experience, and bring some fun into your schedule.

Illness Reporting

As resident, you are required to complete the Ill Student Reporting Form if feeling ill, if you have been notified that you have been in contact with someone with COVID-19, or if you have been diagnosed with COVID-19. Upon completing the form, you will be given further instructions on how you can self-isolate. Please contact the Welcome Desk at Trinity College by dialing 416-978-2522 if you have further questions.

If you experience any of the above, you should remain in your residence room and immediately calling Welcome Desk at Trinity College at 416-978-2522. The Welcome Desk will enact the next steps to assist you in your particular circumstances. In case of an emergency, you should call the Welcome Desk to have them call 9-1-1. It is important to route all 9-1-1 calls through the Welcome Desk so they can dispatch Security to bring emergency services directly to your location.

In addition to notifying staff, students may also contact Toronto Public Health or Telehealth Ontario for assistance.

• Toronto Public Health Hotline is available to answer questions about COVID-19 from 8:30 a.m. –8 p.m. Translation will be available in multiple languages.  Phone: 416-388-7600; TTY: 416-392-0658; Email: PublicHealth@toronto.ca
• Telehealth Ontario is a free, confidential service available to get health advice or information (including but not limited to COVID). Calls are answered by Registered Nurses who respond 24 hours per day, seven days per week.  Phone: 1-866-797-0000 or TTY: 1-866-797-0007
• https://www.utoronto.ca/utogether provides helpful resources for students.

Providing Proof of Vaccination via UCheck

To provide your proof of vaccination, log into UCheck, select the option to complete your vaccination status form, and follow the on-screen instructions. UCheck is accessible via web browsers on computers, tablets, and smartphones. Watch our short video tutorial on how to upload your proof of vaccination here.

Proof of vaccination can be a photograph of a paper vaccination receipt or an electronic receipt that you received by email. Those vaccinated in Ontario can generate and download their vaccine receipts here. See the UCheck FAQs for more information about acceptable documents and the definition of fully vaccinated. UCheck continues to be available to allow you to voluntarily upload documentation related to additional (booster) doses.

Masks and Face-Coverings

The University’s mask requirements have been lifted as of July 1, 2022. However, the use of a medical mask in high-density indoor spaces when physical distancing is not possible is strongly encouraged. The University is a mask-friendly environment, and we ask everyone to respect each other’s decisions, comfort levels, and health needs. The University will continue to monitor public health conditions to adjust our response as needed, and we will update you on any changes.

Individuals in specific circumstances, such as those who have been recently exposed to COVID-19 or to someone with symptoms, may continue to be required to wear masks in all settings, subject to changes in provincial or federal requirements.

Students will be notified if and when these regulations are changed.

*During the COVID-19 pandemic, it is best to call ahead before visiting any in-person resources if possible.*

Eligibility

To be eligible for residence in any year following first year, students must be in good standing, as defined by the University, and have a minimum AGPA of 1.50+, as recorded on their transcript, on a minimum of 3.0 Full Course Equivalents (FCEs).

All upper-year students are invited to apply for residence, regardless of whether they currently live in residence or not. Students may live in the Trinity College residences for a maximum of 5 years throughout the course of their studies.

Application Timeline

Applications will be available by the end of February each year. Watch your email for instructions and next steps!

Application Process

The whole application process is completed online.

Admitted students will have the opportunity to submit a room request. Through this process they will be able to provide their preference of room and their preference of floormates to the Office of the Dean of Students. Room requests are not guarantees, and students reapplying to residence should be aware that their room assignment could be in either of Trinity’s residence buildings in any of the residence houses.

Further Information

For the full residence admission policy please visit the Residence Admission Page or contact the Office of the Dean of Students for more info!