Borrowing

Frequently asked questions: Borrowing, HOLD, RESERVES AND fines

Borrowing

Who can borrow material from the John W. Graham Library?

  • Current students, faculty and staff of the University of Toronto with valid library cards
  • Trinity and Wycliffe College alumni and clergy of the Anglican Church of Canada.
  • U of T alumni/ae and researchers from other institutions may purchase borrowing privileges for the University of Toronto Graham Library system from Robarts Library.
  • Other members of the public are welcome to use material within the library.

How can I get a library card?

  • Current students, faculty & staff: University of Toronto library cards (TCards) must be obtained at the TCard Office, room 102 in the Koffler Student Service Centre, 214 College St.
  • Trinity and Wycliffe College Alumni; Anglican Clergy: Extramural cards may be obtained at the Circulation Desk of the Graham Library, Monday to Friday, 9:00 am to 4:30 pm. Please provide a current piece of photo ID. These cards provide borrowing privileges to the Graham Library only.
  • Public or External Researchers: Cards are available for purchase at the Robarts Library Reader Registration desk.

What are my responsibilities as a borrower?

 

    • All of the items signed out to your account.
    • Returning all Graham Library items to the Graham Library on or before the due date to avoid fines. Patrons with unpaid fines may be blocked from obtaining transcripts.
    • Keeping track of due dates. Current faculty, staff, and students can view online University of Toronto Libraries website under My Account. Most items may be renewed (other than short-term-loan [STL] items or periodicals). Alumni & Anglican clergy must call 416-978-5851 or come in person to the Circulation Desk.
    • Ensuring your contact information up to date. You can update your information by logging into My Account on the University of Toronto Libraries website or contacting our Circulation Desk. *Please note: updating your information on ROSI does not automatically update your library account information.

 

How long is the borrowing period?

      • Regular loan periods vary by borrower type:
        • Undergraduates and external borrowers: 14 days (two weeks)
        • Graduate students and staff: 56 days (eight weeks)
        • Faculty: 84 days (12 weeks)
      • All items are subject to recall after two weeks.
      • Some periodicals may be borrowed overnight.
      • Theses and reference materials are for in-library use only.
      • Most audio-visual material may be borrowed overnight or for three days.

How can I renew an item?

      • By phone: call 416-978-5851 during opening hours
      • Online
      • In person at the Graham Library Circulation Desk
      • Current faculty staff, and graduate students may renew regular loans three times. Undergraduate students may renew regular loans five times. External borrowers can renew items once.
      • Items cannot be renewed if another patron has placed a hold on them.
      • Once an item has reached its renewal limit, it must be returned to the Graham Library. If there are no holds on it, it may be signed out again.
      • Course Reserves cannot be renewed, and must remain in the library for the period of the loan before they can be signed out by the same person.

Where do I return my books?

      • You must return books to the U of T library from which they were borrowed.
      • All course reserves and fragile material should be returned to a staff member at the Circulation Desk.
      • After hours, there is a drop slot beside the library doors that face the main Trinity College building.

Holds

How can I place a hold on an item?

Holds can only be placed on items currently checked out.

      • Online: find the item record in the catalogue and use the “Request” button.
      • By phone: call 416-978-5851 during opening hours.
      • In person: see staff at the Graham Library Circulation Desk.

The item I’ve placed a hold on isn’t due for a long time. Can I get it sooner?

      • All items may be recalled after they have been out for two weeks.
      • To initiate a recall of a Trinity item, contact the Circulation Desk either in person or by phone (416-978-5851).

Storage Requests & Course Reserves

How do I access an item in Storage or Wycliffe Storage?

      • Request storage items by locating the call number in the catalogue, and giving this to Circulation Desk staff.
      • Books in Storage or Wycliffe Storage normally have regular loan periods.
      • Periodicals from Storage are for in-library use only.
      • Storage retrievals are done on demand and take about five minutes.

How do I access an item in Course Reserves?

      • Request course reserve material at the Circulation Desk.
      • Reserves have one of the following loan periods: 2 hours; overnight, due at 9:30 the next morning; and 3 days, due at closing on the third day.
      • No holds or renewals are possible on course reserves.
      • The late fine for all loan periods of course reserves is $0.50/hour.

Fines

How can I check the status of my library account?

What are the charges if I return an item late?

      • Regular loans: $.50/day
      • Course reserves: $.50/hour
      • Recalled items: $2/day

What are the charges if I lose or damage an item?

      • Damaged item fee: $45
      • Lost item fee: replacement cost to the library plus $45

How can I pay for my fines?

      • In person: cash, cheque, debit, Visa, MasterCard, American Express
      • By phone (416-978-5851): Visa, MasterCard, American Express
      • Debit/credit payments are only accepted for payments $5 or more.
      • Online
      • Fines for lost or damaged items must be paid at the owning library.
      • All other fines can be paid at the Graham Library.
      • Partial payments (minimum $10) are accepted at the Graham Library. Some exceptions apply.
      • Fines paid at the Graham Library are removed from your account immediately.

How can I have my fines waived?

Fines may occasionally be waived in extenuating circumstances. Please speak to Billy J. Gekas or Adrienne Jones at the Circulation Desk to inquire. Note that medical or other documentation is normally required to reduce or forgive fines. Fines will not be excused for the following reasons, among others:

      • Did not renew item on time
      • Forgot the due date
      • Did not receive a courtesy or overdue notice
      • Was not able to renew online
      • Was unaware of library policies
      • Borrowed the item for someone else
      • Returned late by someone else
      • Did not report TCard stolen