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Curbside Pickup – Non-Conjoint TST students, Alumni and Extramural Card holders only

Curbside Pickup for Non-Conjoint TST students, Alumni and Extramural Card holders

The John W. Graham Library is open to current University of Toronto community members who have a valid TCard and a valid UTORid (current students, faculty, and staff) and who have completed UCheck or complete a paper self-declaration form. Unfortunately, we cannot permit persons who do not have valid TCards or non-active UTORids into the library at this time. To assist these persons in their research and other related needs, the library is providing a curbside pick-up service for alumni and extramural card holders. 

  • Curbside pick-up is available Monday through Friday, 9:00-4:45.
  • Non-conjoint TST students, alumni, and patrons with extramural borrower cards can submit requests using our online form – please send an email to ask.grahamlibrary@utoronto.ca as the form will not notify the library.

 

Document Delivery

If you require a portion of a text, we may be able to supply a copyright compliant PDF document. You can make that request through the same curbside request service provided by UTL or our online form as you would for a physical/paper item, in the additional note section. You can also send your scan request to ask.grahamlibrary@utoronto.ca. If you are a TST Trinity Divinity or Wycliffe College student or faculty, please send your request to infoexpress.grahamlibrary@utoronto.ca.

 

Curbside Pick-up Instructions

Location of the Graham Library

The Graham Library’s curbside pick-up location is in the Deliveries and Mail laneway (west side of Trinity College), in the center block of the Munk School.

Thank you for submitting a curbside pick-up request. Pick-up will be conducted at our Check-In Deskinside of the library by the entrance. This is the entrance across the driveway from Trinity College, with the interior vestibule, OR through the Munk School Cloisters through the west entrance of the library.

STEP 1: Ensure that you have your mask on, and have  your TCard or photo ID; or a copy of the confirmation email (either printed or on your phone). Prepare (as needed) for outdoor weather.  

STEP 2: When you arrive, there may be a line of patrons checking-in, please join this line, and await your turn.

STEP 3: When you reach the Check-in Desk, let the Library Staff member know you are here for your curbside pickup.

STEP 4: Display your credentials as stated above.

STEP 5: Library Staff member will hand your order that is ready for you by the Check-In Desk.

STEP 6: Exit library once you have received your order.

All items have been checked out to you already and if you require further assistance with your accounts, please email ask.grahamlibrary@utoronto.ca

 

Safety for our Patrons and Staff

For your safety and staff safety, we ask that you always maintain the social distancing protocol of 2m and remain in marked areas until staff indicate to proceed. While the pick-up will be outside, we encourage you to wear a mask. 

Procedures for Returns

When returning items, please use the drop box at the east door of the Graham Library. If you require further assistance regarding your library account, we encourage you to e-mail us at ask.grahamlibrary@utoronto.ca.