Primer on Student Services & Resources 2019-2020

Posted: September 27, 2019

Students: Bookmark these Student  Services & Resources 2019-2020

As assignment deadlines and mid-terms start to approach, we would like to remind you of the many student services available to you throughout the year. Note that the services listed below all work closely with one another to support you! This means you can feel confident approaching any one of them, knowing they can help you or can connect you with the appropriate resources.

The Student Services Centre

As part of Trinity’s campus revitalization plan, the new Student Services Centre brings key student services such as the Office of the Dean of Students and the Office of the Registrar together into one space. A reliable first-stop, the Centre provides a more accessible experience for students and a warmer welcome for all campus visitors. The Student Services Centre is located on the main floor of Trinity College, 6 Hoskin Avenue.

Office of the Dean of Students

The Office of the Dean of Students is responsible for non-academic student life at the College, with the ultimate goal of fostering the well-being and academic success of Trinity students. In addition to managing the residence life experience for the College, this office provides all Trinity students with educational and social programming, leadership and civic engagement opportunities, and many other avenues of out-of-classroom learning. That includes programs and events centered around Health and Wellness with Trinity’s Associate Director, Community Wellness. Staff in the Office of the Dean of Students are available to speak with students regarding any and all matters – please get in touch to set up an appointment.

Office of the Registrar

The Office of the Registrar offers all Trinity students advising on academic, financial, career-related, and personal matters. The advisors will listen, offer answers, options, clarification, and advice, and can also connect you with other more specialized services offered by Trinity College and the University of Toronto. Email ( or drop by to make an appointment to see someone if you have questions, have encountered difficulties, or simply want to talk to someone about your plans.

Wellness Support

Ramata Tarawally, R.N. – Associate Director, Community Wellness

As Associate Director, Community Wellness, Ramata provides support to the Trinity community regarding matters of overall health and well-being, including being available to students for one-on-one sub-clinical counselling and offering ongoing education and wellness programs throughout the school year, especially during high-stress times such as exam periods. Programming for the 2019-20 academic year includes Mindful Moments and yoga for Trinity students, faculty, and staff – details of these are below, and please stay tuned for ongoing wellness programming throughout the year. Ramata can be reached at, and has drop-in hours on Mondays from 2:00 -3:00 pm, Tuesdays and Thursdays from 11:30 am to 12:30 pm and Wednesdays and Fridays from 3:00 to 4:00 pm, at her office located in the Student Services Centre.

Mindful Moments

Would you like to be more calm, confident, and connected? Join free weekly drop-in sessions, here at Trinity College, to practice secular mindful meditation techniques that increase your relaxation and focus.

Time: Tuesdays from 4:10-5:00 pm
Location: Abbott Room, St. Hilda’s Residence Building


Yoga for Trinity College students, faculty, and staff – A limited number of mats will be provided. Come join in!

Time: Wednesdays from 1:00-2:00 pm
Location: Rigby Room, St. Hilda’s Residence Building

On-Location Health & Wellness Counsellor

Lily Rosenberg, from U of T’s Health and Wellness Centre, is on-location at Trinity throughout the week to offer students mental health support through one-on-one counselling. Lily is available by appointment only. Referrals can be requested by contacting the Office of the Dean of Students, the Office of the Registrar , or the Health and Wellness Centre.


The Rev’d Andrea Budgey is the Humphrys Chaplain at Trinity College and a member of the University of Toronto’s Campus Chaplains Association. Chaplains represent a broad range of traditions, and provide care and support to all students regardless of religious affiliation. Andrea welcomes you to get in touch whether for spiritual guidance, social justice discussion, or simply a compassionate listening ear.

Other Supports Available to Students

Students seeking counselling support, either through Trinity’s on-site counsellor, Lily Rosenberg or through Health and Wellness, can access both of these services by contacting Health and Wellness (416-978-8030). Students can also call Good 2 Talk (1-866-925-5454) – available 24 hours a day, 7 days a week. Providing counselling and referrals, Good 2 Talk is a free, confidential helpline for post-secondary students in Ontario. At the Gerstein Centre Crisis Line, crisis workers are available 24 hours a day, 7 days a week at 416-929-5200. There is also a Distress Centre available at 416-408-HELP (4357). A list of U of T and community resources are available here.

Accessibility Support

Trinity is very pleased to welcome back Alexa Quach as our on-location Accessibility Advisor this year. Alexa will be working out of the Academic Resource Centre on the lower level of Trinity College, next to the Archives. Accessibility Services at U of T has partnered with Trinity to provide an on-location advisor at the College with the hope of reducing barriers to accessing service and accommodations. Students seeking accommodations will be seen by our on-location advisor, or by an advisor at the central Accessibility Services office, as appropriate to their circumstances. In order to meet with an Accessibility Advisor, the first step is to register with Accessibility Services through their new online intake system.

International Student Support

Our Transition Advisors are here to help international students adjust to the University and life in Canada. Transition Advisors are available for appointments at various colleges, residences and faculties around campus during scheduled times. You must book appointments online on the Career and Co-Curricular Learning Network (CLNx) with an advisor during a scheduled time.

Math Help

Math Aid Centre

The Trinity Math Aid Centre is staffed by PhD students in the Department of Mathematics – if you need help with a math class or the math portion of any other class, visit during drop-in hours or make an appointment with the Math Aid Centre. The Math Aid Centre operates out of the Student Services Centre.

Math Don

Daniel Hidru is our Academic Don for Math, Physics and Computer Science for the 2019-20 year. Daniel completed an MSc in Computer Science and an HBSc in Statistics and Mathematics at the University of Toronto. To make an appointment to meet with Daniel, you can email him at

Writing Support

Writing Centre

The Writing Centre provides confidential, individualized instruction in, and detailed assessments of, any and all written course assignments in any discipline, from scientific reports to social science/humanities research essays. Writing Centre instructors can advise you on the organization, argumentation, documentation, rhetoric, grammar, and style of your written work. (They will also help you with oral presentations!) Writing Centre instructors are pleased to work with you at any stage of the writing process, from conceptualization to final draft. Their aim is to teach you a lot about writing by using a hands-on approach. Appointments with the Writing Centre can be booked online.

Writing Support Don

Lane Springer is our Academic Don for Writing Support for 2019-20. Lane is a PhD student in the Medieval Studies Department, and is available to help Trinity students with writing assignments they may have in any class. To schedule a meeting with Lane, you can email her at

Learning Strategists

Jonathan Vandor and Meghan Littlejohn have both returned this year as our on-location Learning Strategists. Jonathan and Meghan are available to work with students on things like time and project management, study strategies, public speaking, and more. Both offer appointments in the Academic Resource Centre on the lower level of Trinity College, next to the Archives. Meghan is available on Mondays and Tuesdays and Jonathan is available on Wednesdays and Thursdays. Appointments can be booked by contacting the Office of the Registrar.

Academic Dons

Trinity’s Academic Dons are graduate students who live in residence and provide academic counselling and support for ALL Trinity students, whether or not you live in residence. The Dons also provide critical non-academic support for students, and create and ensure a safe and supportive residence community. The Academic Dons implement various types of programming for all students, so watch for more information throughout the year. Contact an Academic Don if you could use extra support with any of your classes.

Peer Advisors

The 2019-2020 Peer Advisors program is up and running, and ready to support you! Peer Advisors are upper-year Trinity students who are available to provide guidance and advice to other students throughout the academic year. They provide unofficial advice and assistance in the selection of programs and courses, so if you are studying a subject for which there is no Academic Don, or if you are just looking for advice from someone who has been through it before, talk to a Peer Advisor who’s been exactly where you are!

Community Advisors

The Trinity College Community Advisors (CAs) are undergraduate students who live in residence, and work to build, promote, and maintain safe, supportive, and inclusive residence communities at the College. Through formal and informal programs, events, and activities, the CAs help to promote your personal and academic growth and support your transition to university and residence life. Contact your CA if you have any fun and exciting ideas for programs and events you’d like to see in the community!

The Graham Library

The John W. Graham Library is available to all Trinity students for help with your library needs, including research support, instruction in information-seeking strategies, group study spaces, and computer workstations. Meet your Personal Librarian! You can drop in with your research inquiries or set up an appointment for help with in-depth research questions.

Career Advising

Jon Bray, Career and Academic Advisor

Not sure where your degree will take you? Planning for graduation? Looking for a job? Jon Bray, your Career and Academic Advisor, is here to talk and strategize with you about career planning, job searches, internships, grad school, or anything related to career and professional development. To make an appointment, please contact the Registrar’s Office at You can also access similar support through the U of T Career Exploration & Education office.

Dining at Trinity

Strachan Hall Meal Packages

All Trinity students, whether they commute or live in residence, are eligible for the Strachan Hall Meal Package. The Strachan Hall Meal Package is a discounted 20 meal package (10 meals in the fall term and 10 meals in the winter term) which can be used in Strachan Hall. All students are charged for the meal package ($50 in each of the fall and winter terms – $100 total), unless they opt out by the respective deadlines for each term on ACORN. Commuter students can use these meals for themselves or guests, and residence students can use them to supplement their residence meal plan or for guests. As long as a student does not opt out of the program, meals are automatically loaded onto the U of T student card (T-Card), and they can be redeemed by having the T-Card swiped at the entrance to the servery in Strachan Hall.

Trinity Flex Dollars

Trinity Flex Dollars are available only to Trinity students, faculty and staff and can be purchased at the Trinity College Welcome Desk, located on the first floor of the Trinity building at 6 Hoskin Avenue. Trinity Flex Dollars offer the flexibility to use a declining cash balance system in either Strachan Dining Hall or the Buttery. In Strachan, Trinity Flex Dollars can be used to purchase meals for the flex dollar holder or their guest. Trinity Flex Dollars can be purchased in $50 increments, with a minimum first purchase of $100. If $500 in Trinity Flex Dollars are purchased at once, we will offer a $50 bonus! Trinity Flex Dollars are non-refundable and not transferable, however, they can be carried over from year to year! Please note that individual meals can be purchased using cash at the swipe station in Strachan, but if Trinity Flex Dollars are used to purchase a meal a discounted price is applied to the cost of the meal.

The Welcome Desk

Trinity College has two Welcome Desks – one located in the front foyer of the Trinity College building at 6 Hoskin Avenue and one in the front foyer of St. Hilda’s College at 44 Devonshire. The Welcome Desk in the Trinity building is open 24 hours a day, 7 days a week, year round, while the Welcome Desk at St. Hilda’s is open from 8:00 pm – 8:00 am, each day of the week during the academic year. Staff at the Welcome Desk provide service to Trinity community members including answering general questions, renting lockers, loaning gowns for College events, helping residence students with parcel pick-ups, providing assistance when students are locked out of their rooms, placing work orders, signing out keys for bookable spaces around the College, and more. Stop by and meet our friendly Welcome Desk staff members!


Gowns can be purchased online (the price is $125, tax included). Once you have purchased a gown, e-mail the Office of the Dean of Students ( to arrange a pick-up time. If you anticipate rarely using a gown, you may prefer to borrow a gown when you need one – a limited supply is kept on hand that can be borrowed from the Trinity College Welcome Desk for a specific event by showing your photo ID to sign out the gown.


Lockers at Trinity are rented on a first-come, first-served basis at a fee of $30 for the year ($25 for renewals). Lockers must be rented at the Trinity College Welcome Desk with your TCard.

Please don’t hesitate to contact us if you have any questions about any of these services.

The Office of the Dean of Students ( & The Office of the Registrar (